Ready to Defend Your Power?
Tell us about your property, your goals, and your timeline. We'll return a detailed system recommendation, installed pricing, and financing options within two business days. No obligation, no pressure, no spam.
Phone
Talk to a systems engineer during business hours.
(877) 99-AEGISWritten inquiries, detailed specs, attachments.
info@aegisess.comFederal & REDS
Federal, military, grant-funded, or ITAR inquiries.
federal@aegisess.comRequest Your Custom Quote
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Already Have an AEGIS System?
Your support routing is determined by your monitoring subscription tier. All customers receive email support. Pro and above receive SMS priority. Premium and Commercial receive 24/7 response.
Standard Support
Email support@aegisess.com. Response within 24 business hours. Call (877) 99-AEGIS during business hours for urgent non-emergency issues.
Priority Queue
Email and SMS alerts. Response within 4 business hours. Direct line to your assigned support engineer. Remote diagnostic review included.
Dedicated Support
Dedicated tech support line, same-day response, remote OTA updates, SOC calibration service, and priority scheduling for on-site visits when required.
24/7 Emergency Dispatch
Round-the-clock critical-alert dispatch. Dedicated account manager. Quarterly health reviews. SLA-backed uptime guarantees. Custom alert rules and facility badging access.
Call Us. We Answer.
You'll talk to an engineer, not a script reader. Most questions get answered in one call. If your property is in San Diego or surrounding California counties, we can often schedule a site visit within the same week.